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Frequently Asked Questions
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I'm new to this, what support can you offer me?Our friendly team will be there every step of the way to help you learn how to use your new website! All clients are able to send us questions 24/7 perpetually, and we are always more than happy help! Additionally, if needed, we offer all previous clients a 30% discount on all future orders!
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Are Wix subscriptions included in your packages?Unfortunately no, you will need to pay for a Wix subscription yourself. You can do this via your dashboard once our design is done and we have transferred ownership of the website to you.
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What if i don't like your work?This is extremely rare, but we will offer you continuous unlimited revisions* until you are fully satisfied. If worst comes to worst and we can't meet your standards (this has never happened before), we will provide you with a full refund immediately - regardless of how much work we have done.
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Do you support multilingual sites?Yes of course! We can provide plugins into your website that will translate the website for visitors in almost every language!
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How big is your design agency?Our web design division currently employs about 10 people. Together, we have achieved a 5-star rating and 100% positive feedback. Upon ordering, we will match a designer best suited for your needs to your project.
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I don't have a name yet for my business, can you help?Our team has an entire domain name division, specialising in acquiring premium and easily brandable domain names! We have hundreds stockpiled, so if you would like one, please just ask! (Additional charges may apply for domain acquisition)
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